Feedback

FIS requires specific file name layout for the XML. Liveheats now uses this in the filename by default, saving directors time.

The schedule will be fully daylight savings aware - so on weekends where there is a clock change, the schedule will reflect the time on that day, taking into account the clock change

The layout does not mention or indicate if heats are main bank / secondary bank, and orgs sometimes double bank ALL day, so athletes walk up to it, and can't figure out which bank they're on..

At present the default heat break is 1 minute. It would make sense to be able to edit that time and have schedule regenerated.

Not all sport types require 1 minute between heats, and many require heat blocks that are shorter than the 2 minutes (1 minute minimum heat time, and 1 minute buffer). These make the schedule largely unusable. For example, we may have 8 to 10 divisions with 1 athlete in them, each of which might take 30 seconds max. If we have 10 of those, with two runs, Liveheats forces us to take 20 mins of time for something which may only really need 5 mins or less.

When tricks are scored independently (e.g. 2/5/3 in skate / scooter) if a trick is not completed, it needs to be scored as 0 now. It would be easier to have a "Bail" button available.

I've been using "Email Confirmation Message" to write a message I thought would be sent to athletes I confirm into the event, but just learned it is sent when people first register to the waitlist. For me, the other option would be more useful, or have a box to check to customize a message for either (A) Waitlist Entry and (B) Roster Confirmation emails. For that matter, I'd prefer customization of all messages sent to athletes, such as the "Exciting times! Your participation is now pending confirmation by Tahoe Freeride.." that is plugged in as a default but I'd prefer different wording-- my own. Further, on the lines of communicating with registrants, a better email format would be good; one which allows for paragraphs (as this one copresses and disregards any formatting we do creating new lines and indentations) and cleaner links (which are important functions of these initiating emails). And one which allows you to view the whole contents of in-event email histories, instead of the 3 bylines currently visible.

Feedback: Email athletes goes to all athletes in the event, even ones on the waitlist that didn't make the event. This causes all sorts of confusion, with athletes thinking that they are in the event when in fact they are not. Feature: a way to filter who the email goes to - registered, confirmed, waitlisted, or cancelled

Original request: Our participants often request receipts for entry fees which we have to provide manually. it would be amazing if they received receipts automatically on entry when they receive entry confirmation. What we've built: Ability to use this as an add-on with Stripe's invoicing feature: https://stripe.com/us/invoicing

For example if a custom field contains a link (e.g. check this box to accept our terms: www.google.com/terms , it should be clickable)