Email athletes - Customise recipient list based on entry status
complete
S
Shane Whooley
Feedback: Email athletes goes to all athletes in the event, even ones on the waitlist that didn't make the event. This causes all sorts of confusion, with athletes thinking that they are in the event when in fact they are not.
Feature: a way to filter who the email goes to - registered, confirmed, waitlisted, or cancelled
Nicola Eade
marked this post as
complete
Athlete's in an event can now be sent targeted emails based on their entry status.
Details on how to use this feature can be found here: https://support.liveheats.com/hc/en-us/articles/360034191412-Sending-an-email-to-athletes-in-an-event
Nicola Eade
marked this post as
in progress
We're working on a solution to allow organisers be able to segment the email recipient list by the athlete's entry status.
The aim is to allow organisers to be able to send more targeted communication to event registrants and be confident that athletes only receive the information that is relevant to them.
e.g. A waitlisted athlete shouldn’t receive an email that’s only meant for confirmed athletes.
See an example image of the work-in-progress designs for this improvement.